MANAGED IT SERVICES

Functionality shouldn't compromise security.
A fully staffed, 24x7 Network Operations Center (NOC) working directly with your SOC to remediate threats your immediately.
 

service overview

Managing a company is hard enough without worrying about the state of the network you sorely depend on.  Entrust that your network is configured securely and dependably, leaving you to focus on what you do best. Our managed IT services are designed to allow for maximum efficacy in mitigating security concerns and enabling functionality.

 

By adopting our managed IT services in conjunction with our game-changing Intelligence-Driven Security Services (IDSS), our clients can reap the benefits of a Managed Service Provider (MSP), administering and responding to day-to-day alerts and ticket items while allowing for our security service to immediately mitigate security issues as they unfold, effectively supercharging your network's response time while cutting down your daily network administrative duties. With Managed IT Services, small and medium businesses (SMBs) are able to leverage the power of a fully staffed Network Operations Center (NOC) at a fraction of the cost. With IDSS and Managed IT, you will effectively have a NOC and SOC working together 24x7 to provide you with incredible value, function and security.

Managed IT features include:

  • 24x7 help desk Network Operations Center (NOC) that will tailor to your team.

  • Vulnerability/Patch Management to ensure you're up to date at all times, lowering your risk profile exponentially.

  • IT policy review and enforcement, ensuring employees are adhering at all times.

  • Secure End User training to ensure your users aren't taken advantage of by the latest social engineering scams.

  • Firewall management of existing firewalls or our Firewall-as-a-Service, a turnkey, preconfigured solution.

  • Fully configured and administered Virtual Private Network (VPN) administration, to protect your connections site-to-site and ensuring users are able to remotely access the network securely.

  • Endpoint and Network Remote Monitoring and Management (RMM) to provide day-to-day administration, scanning and patching.

  • Mobile Device Management to ensure user phones are not compromising valuable business data or access

service options

Our Managed IT services include the following options which can be custom tailored to our clients' needs. By subscribing to any of the below, the remediation of security issues are not left to the workload of IT providers, but can be directly mitigated by Shadowscape analysts. Let us manage your assets to ensure that your configuration doesn't compromise security for functionality or vice versa! Small and medium businesses typically can't afford an entire network operations center (NOC), but with RMM, you can have all the benefits of one and far more.

 
 
 
Have peace of mind knowing your network is configured correctly. Let us manage your security focused IT program today!